Orders & reorders
How do I reorder the exact same style?
Use the SKU and variant from your previous order, rather than matching a product by photograph alone.
Read article →Where is my order, and when will it arrive?
Start with the order record in your purchasing channel and its shipping confirmation. Contact us if you cannot find the information you need.
Read article →Can I change quantities, an address or cancel an order?
For orders placed on Faire, use the cancellation options shown in your Faire order. What is available depends on the order’s processing status and Faire’s cancellation policy.
Read article →
A question about your store?
Before your first order or after it arrives, we’re here to help. Email us anytime.