ORDERS & REORDERS
Can I change quantities, an address or cancel an order?
Updated September 20, 2026 · For stockists
For orders placed on Faire, use the cancellation options shown in your Faire order. What is available depends on the order’s processing status and Faire’s cancellation policy.
Make the requested change clear
Send the order number, the exact line or address to change, and the desired correction. For a quantity change, specify the SKU, variant, original quantity and new quantity. For an address, provide the complete corrected delivery address in your message.
Use the Faire cancellation process
Open the order in Faire and use “Cancel items” or “Request cancellation” where available. A request that needs approval is not a confirmed cancellation; wait for confirmation before placing a replacement order.
For quantity or address corrections, send us the order number and the exact change as soon as possible. Whether a change can be made depends on fulfilment status and the platform process.
After dispatch
Let us know the tracking number and what needs correcting. Carrier and ordering-channel procedures determine what can be changed after dispatch. Do not assume an email request reroutes a parcel or stops a shipment.
Still need a hand?
Before your first order or after it arrives, we’re here to help. Email us anytime.