PRODUCT KNOWLEDGE
How do I confirm ring sizes and necklace lengths?
Updated September 20, 2026 · For stockists
Use measurements and the exact variant, rather than the apparent scale in a photograph. Ask us to confirm anything missing before ordering.
Rings
Record the inside diameter in millimeters of a ring that fits the intended finger, or the finger circumference. Keep the measurement method and the requested style together when asking for a size recommendation. Measure at a normal hand temperature; wider bands can feel different from slim ones.
Adjustable styles have limits. Do not assume every adjustable ring fits every customer or that repeated bending is appropriate.
Necklaces, bracelets and anklets
Check the base length and extender separately, plus any pendant dimensions. A necklace’s position depends on the wearer and pendant drop. For reference, 16 inches is 40.6 cm, 18 inches is 45.7 cm and 20 inches is 50.8 cm.
Ask a question we can verify
Send the SKU, selected size or finish, the measurement you need and its units. For a set, name the component as well. If an order depends on a specific measurement, wait for confirmation before buying.
Still need a hand?
Before your first order or after it arrives, we’re here to help. Email us anytime.