---
title: "Receiving & aftercare | STYLR Stockist Help"
description: "STYLR stockist guidance on receiving & aftercare. Find practical answers and contact our team for help."
publisher: "STYLR"
canonical: "https://b2b.stylr.us/help/topics/aftercare/"
content_format: "markdown"
generated_for: "Accept: text/markdown (AI agents) — HTML with full JSON-LD served to all other clients"
---

# Receiving & aftercare

* [What should I check when my wholesale order arrives?Check the shipment against the order before placing items on the sales floor. Record any discrepancy while the packaging and labels are still available.Read article →](https://b2b.stylr.us/help/check-a-delivery/)
* [An item is damaged, missing or different from my orderFor a Faire purchase, report damaged, missing or incorrect items from that order in your Faire account, within the deadline required by Faire. You can also contact us for help with the product details.Read article →](https://b2b.stylr.us/help/damaged-missing-wrong/)
* [How do wholesale returns and customer issues work?Orders placed on Faire follow Faire’s returns, refunds and order-issue policies. Start with the relevant order in your Faire account; we are here to help with product questions and supporting information.Read article →](https://b2b.stylr.us/help/returns-and-customer-issues/)